Midlothian's median year built sits around 2006, a full decade past the 1996 median for the broader area this company covers, and that decade matters more than it sounds like it should. Builder-grade doors and openers from the early 2000s were made to a price point, and by year 15 to 20 the springs, rollers, and plastic drive gears on those units are hitting the end of their rated cycles at close to the same time across whole subdivisions. That's different from the failure pattern in the 1980s-90s stock that makes up most of the wider service area, where doors have already been through one or two rounds of hardware replacement and fail more individually than in waves. If your opener is original to the house and the house is from the mid-2000s, you're due, and you're not alone on the street.